Siteground Review (2021 Edition): Still Worth It?
Is Siteground worth the money or not? Find out as you scroll below!
Are you planning on getting Siteground? Are you looking for an affordable but fast shared hosting platform?
Read below for a full Siteground review to see if it’s for you or not!
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Table Of Contents
Siteground is offering customers a new gold standard for web hosting features, flexibility, and customer service. Recently, I see many people moving from the usual Inmotion or A2Hosting. Is Siteground that good? Siteground is also more expensive than other hosting sites. Is it more worth it? Why are so many people making the switch over to SiteGround? Today, we will go over SiteGround and highlight the key features why many people are making the switch over to the hosting web service.
Coming up with a web strategy
Starting a website is not easy. Even getting the idea to start a website takes time, inspiration, and passion for it to work. And even after you have a website, operating and maintaining it also takes a lot of dedication. There are several things to consider, such as whether you want to use a forum, blog, or online store together with your website. Your website is where all your hard work will show, and therefore, you need an excellent and trustworthy hosting service to work with. Once you have a web strategy, you need a reliable hosting service that will back your site up at all times.
Choosing the right web host
Deciding on a web host depends on several factors of your business. Also, there are many web hosts on the market for you to choose from. Therefore you should consider all your options before deciding. At the front of the list, SiteGround has recently been gaining traction, especially in 2019, where the site moved to its own hosting platform from the usual cPanel.
To save on cPanel licensing, most hosting companies usually do this, but most struggle to make it work. SiteGround, however, did a near-perfect job in creating their cPanel alternative called SiteTools that has everything cPanel offered, and it is also easy to use. SiteTools is created to give customers accessibility, as you can even change the theme from default to a high contrast one so that people with visual impairment can quickly view your site. Screen readers will also appreciate this. So, in this review, we will see what SiteGround has to offer, and will it benefit your business.
Why is SiteGround getting so popular?
Going online these days does seem like just about every tech blogger is talking about SiteGround. I guess I am no different, as the hosting service does deserve its credibility. Even for the higher price, people are moving to the platform for several reasons but mainly because it is better for their businesses. Here, we will explore in-depth why many people prefer SiteGround as a web hosting provider.
SiteGround was founded in 2004 by three university friends Tenko Nikolov, Nikolay Todorov, and Reneta Tsankova. Their mission was to take on the global web hosting to the next level. Their primary motivation was to create a hosting service provider that will work faster, better, and offer more support than current options. Seeing all these gaps in current web hosting services, the three friends created SiteGround, which to them, is the solution to these shortcomings. Since then, SiteGround has been well received as it does seem to step up to the plate as today they are hosting two million over domains. The general positive feedback received from customers is SiteGround’s safety measures and regular updates that ensure optimum overall site speed. Furthermore, SiteGround offers appealing packages that are considerably affordable compared to competitors in the market.
Importance of Uptime Percentage
Uptime is one thing all website owners have to deal with at least once in their lifetime. The whole point of having a website is so that you are easily accessible to customers, readers, and everyone else. But if your hosting provider does not focus on uptime, you will start getting complaints from visitors about not being able to have problems accessing it. Trust me, and you will not want this to happen for several reasons. Firstly, if anyone was trying to purchase something, or was browsing for something to buy but can’t locate your site, chances are they will head to your competitor’s website. You especially would not want to lose loyal customers to your competitors. Once a customer buys from your competitors, it would be hard to get them back. The second problem this will bring is that you will be receiving a flurry of complaints from customers. If you have customer service personnel, that would be great, but if you are handling things yourself, you will be bombarded. It would be even worse if any of these customers decide to leave negative comments due to the frustration of looking for your site.
SiteGround Platform Overview
The SiteGround dashboard provides you an overview of your account where you can navigate areas like setting up Cloudflare, etc. Here is also where you can access email information, DNS, IP addresses, and information on your data center easily and cleanly.
What do you get with SiteGround?
Although rare, some providers have a 100% uptime guarantee. However, this doesn’t mean that you are getting 100% uptime, it just means that you might get a refund if you experience any downtime. Downtimes are inevitable for every web host provider. But so far, since I have been monitoring SiteGround, they have had 100% uptime for several months. This great uptime is one of the SiteGround strong selling points. They are so confident with this that they have a 99.99% uptime guarantee were you would be entitled to compensation if this guarantee is not met within the year.
SiteGround Customer Support
Technical support is often overlooked. But for someone who’s spent hours trying to solve site problems without proper support, it is a frustrating task. Especially with running your store, which is usually your main source of income, you would want a reliable service provider with excellent customer service. Customer service is essential whenever you are experiencing difficulties so that they can help you solve site problems as soon as possible. Doing this will also help to minimize downtime as much as possible so that it will not affect your business. So far, my experience with SiteGround customer support is impressive, and I can even go as far as to say that they have the fastest response time compared to other providers. Some providers advertise prompt response time, but from what I noticed, they do not usually keep this up the whole of your tenure. SiteGround, however, has been responsive each time I contacted them.
24/7 Support Team
The only problem with the support only occurred after they did the 2019 redesign. It is just a minor inconvenience, however, because they made it more difficult to locate the support page. You can now find it by clicking on the question mark symbol at the top menu and select ‘Contact Us’. SiteGround has a 24 hours support team every day. What this means is that if you want to call at any time, you are sure to receive technical support.
Have you ever spent useless hours of your life being on hold on customer support? Well, you will not have to worry about this with SiteGround customer support as there is ZERO hold time. Yup! You can call them in the middle of the night, and they’ll happily pick up your call immediately. This zero hold time applies for both live chat and phone support. Even if you send an email, people are working on replying to you within 10 minutes. If you are like me and you prefer to talk to a real person, you will be happy to know you won’t be dealing with any bots.
Compatible with popular applications
Everyone has their preferences, but I know many people who particularly enjoy using WordPress. SiteGround is smart to take the most popular platforms and create a bunch of specialized tools specific to these platforms. So, if you prefer WordPress or Joomla, SiteGround might just be your new favorite thing. It is so easy, especially with auto-installers that support these platforms to bring seamlessness. Even better, SiteGround also updates automatically to that your site is always protected and up to date. With super-cachers in place, your site speed also remains high. If you are not satisfied with the technicalities and prefer to tweak things yourself, they have Git support for a more hands-on approach. One thing you will realize that SiteGround also works with these platforms on the community level.
Great Cloud Hosting
SiteGround offers excellent cloud hosting services. Not only that, but it also comes with ample content storage and multi-platform support. What this means is, you can access all your data no matter where you are.
Regular Free Backups
Backups are vital as even the most experienced website owners make mistakes. It could be as simple as typing a few keys to delete everything, resulting in you having to manually restore your website via Google cache as you did not have a backup. Mistakes like these can occur. Nevertheless, doing backups is not something people usually do. Thankfully with SiteGround, you will be receiving automatic, regular updates so you won’t have to worry about it yourself. If you like an even more hands-on experience, they also offer an advanced monitoring feature so you can keep ensuring that it runs smoothly.
SiteGround Member’s Area
You usually will not notice the member’s area, because it usually does not exists. With SiteGround, however, the member’s area is surprisingly active. The member’s area allows you to explore their service easily so you won’t have to waste time searching for what you need. In the user area, everything is made simple for you to locate as you have all your information. From there, you can monitor a domain, view your billing information, and keep track of tickets. The platform doesn’t just make it easy for you, and it even looks well designed and sleek to navigate. It makes the platform pleasant to work with
SiteGround Affordable Pricing
Besides providing great service and additional features, of course, pricing is also an important factor to consider. In my opinion, it all comes down to value for money. You need to decide on your store which is suitable and also consider the costs. What you need is a trustworthy, high performing service that is doesn’t break the bank.
Almost every web host provider comes with an SSL cert as it became an open-source recently. Although this is a pretty common freebie, it is still good to have.
WordPress is one of the most popular blog or website platform, as almost everyone started with WordPress. SiteGround knows this and therefore includes a dedicated WordPress Hosting. Affiliate marketers also usually use WordPress due to its quick and easy setup. You can get a site set up and running in no time. SiteGround will be a good hosting service for WordPress, especially when it comes to ensuring that your WordPress site loads and works all the time seamlessly. Also, WordPress.org officially recommends SiteGround anyways so that you know you will not go wrong. There are specially dedicated WordPress packages that have everything in your standard hosting package with several additions. With both SiteGround and WordPress working together, you will be guided through an automated WordPress installation. There is a WordPress transfer plugin that makes everything seamless, including automatic future updates for both WordPress and your plugins. There are also staging tools that you can play around without interrupting your main site.
WooCommerce is another flexible platform for website owners to choose from. Hosting WooCommerce with SiteGround works the same as hosting for WordPress as it is part of the same ecosystem. The WooCommerce hosting plan, of course, allows you to install or migrate WooCommerce from another setup.
WooCommerce WordPress Hosting Pricing
The WooCommerce WordPress hosting has three plans with a choice of between 12 to 36 months.
Hosting Plans for Sharing
Besides your personal needs, SiteGround also offers other service packages for different needs.
This standard package has all the necessary basics that you will need. No matter if you are a beginner, or you have a standard volume of traffic, the site will suit your business. At a special price of $3.95 a month, you won’t even have to think twice. This package features:
- Webspace of 10GB
- Four serve locations
- Cloudflare CDN (FREE)
- Website support
- Full access to customer support and panel.
You get a 30-day money-back guarantee with this Startup Plan so perfect for you to test it out before signing up.
The next pricing plan is slightly more expensive, but still ridiculously affordable. At $7.95 per month, this tier pricing is what most people usually go for. This package is for anyone who wants to has multiple websites to host without paying for multiple accounts. This package should be suitable if you have around 25,000 visits monthly. Included in this package are:
- Web space of 20GB
- Extremely fast speeds
- Free HTTP/2 and SSL Certificate
- Support for Joomla and WordPress
GoGeek is SiteGround’s $11.95 per month package for those sites that receive up to 100,000 visits per month. With this package, you will not have to fuss about downtime, slow loading times, or other commonly faced issues with service providers. Not only that, but you will also get additional premium features suitable for advanced web designers such as eCommerce tools, performance tools, hardware, and other great features. You get all this on top of all elements in the standard package, plus webspace of 30GB and WordPress staging. Staging allows you to test any changes before going live so you won’t risk making any mistakes. If you are a freelancer, you can use this feature to design several samples for clients.
Customers who usually opt for the GoGeek package if they have blogs with massive traffic, business websites, or eCommerce sites like dropshipping or affiliate marketing. Most of these have been in the business and are always looking for more affordable alternatives to save costs. All types of website owners, both new and advanced, uses GoGeek as it is reliable and efficient. If you are looking to switch from another service, you also will not have to worry about the transition as most have reported that it is seamless and secure with the free site transfer option. Whenever you are ready to migrate your WordPress site, this tool will come in handy in making the process as seamless as possible.
Advantages and disadvantages of SiteGround
- Judging by the 100% uptime performance that has been consistent so far, this is a significant factor in why most website builders choose SiteGround. Frequent and long downtimes are a real drag, mainly because you need to deal with it immediately and make sure you solve the problem as soon as possible. It can affect your web presence and overall brand credibility. Your customers might even think your store has been shut down, and rumors might start spreading.
- Then, SiteGround also has the benefit of impeccable speed. A slow website can be very frustrating, especially if you just want to get the task done. Most of the time, when users encounter a slow website, they might get frustrated and abandon what they were there for in the first place. A variance of a few seconds can cause customers to turn to your competitors because they were too frustrated with your site. Also, slow site works and feels dodgy. You should ensure that your websites always load quickly without any problems.
- Unlike other web hosts, SiteGround limits your storage space, which could either be a good thing or a bad thing for your business. If your site takes up a lot of space, then this isn’t ideal. However, if your website does not oversell the servers, this will ensure your websites load faster.
Who should use SiteGround?
If you own or want to own a dropshipping business, you will also need to ensure your store has fast loading speed and minimal downtime, so it does not affect your customer’s purchase decisions. SiteGround will ensure that this does not occur, and even when it does, SiteGround customer support is contactable 24/7 to help you resolve it quickly.
Affiliate marketing is a lucrative business, but you won’t be making money if your site is continuously experiencing problems. If you have a quick loading site, search engines will favor you in their algorithms. For example, if there are two websites with similar content and ranking authority, the one with better hosting will outrank the other. Affiliate marketers also always want to kickstart their website as soon as possible, so they would prefer SiteGround for its simplicity and seamlessness. SiteGround is also optimized for WordPress, which is what most affiliate marketers use to design and launch a fantastic looking website.
Bloggers and Website Owners
Running a blog or a website can be a fun and lucrative hobby. You can find a blog or website about anything these days, and also anyone can build a website, especially with SiteGround. SiteGround makes for an easy way to build a good looking website with their standard hosting and intuitive site builder. WordPress can be quite tricky to manipulate, and some users just prefer using other platforms. SiteGround will help even those who do not have the technical experience to build a stunning website.
Authority site owners
Authority sites are sites that have high amounts of traffic every month. With so much activity, SiteGround can help these authority sites in being a resilient and trustworthy hosting service to take on this large traffic load. SiteGround also has a dedicated cloud server, which means you can scale your business even further while still paying an affordable price. This type of scalability is rare with other hosts, and other hosts also usually charge expensive fees just for you to scale your business.
SiteGround has really been making its mark in the business recently as many people move to its affordable and value for money hosting site. What SiteGround promises site owners are the stability and security that your website needs to always be there for your readers or customers. You don’t have to install any additional plugins to function at its best, it just does!
For a low price too! No matter what type of site you are trying to build online, SiteGround can be your reliable hosting service that will ensure minimal downtime and quick load time so customers or readers who visit your site will always have a pleasant experience. SiteGround will be perfect for affiliate marketers, eCommerce store owners, bloggers, or anyone who wants to ensure that their site traffic is never interrupted.
Another commendable thing about SiteGround is the 24/7 customer service that you can call at any time for help. There is also no load time, which means no waiting on the line to talk to a representative and no dealing with bots! What this means is whenever you encounter a problem with your site, you can trust to have it resolved within 6 to 12 hours. All this for an affordable price is value for money, and great for businesses who want to be cost-efficient.