SiteGround vs GoDaddy: Which is better? (2021)
Find out whether SiteGround is better than GoDaddy or not Below!
Table Of Contents
SiteGround and GoDaddy are two names that come up when you are looking to host your website or register a domain name. GoDaddy is famous for its domain name registration service and ranks higher than SiteGround in terms of popularity. Primarily known for being a domain registrar, it often goes unnoticed that with GoDaddy, you can also host your websites and utilize many of the features they offer (such as the website builder).
SiteGround is a great web hosting solution with many features that cover all your needs when it comes to hosting and running your website. This ranges from web security (protection from hackers and malware) to backing up your site data and taking care of your website transfers (if you ever plan on moving).
SiteGround is a dedicated website hosting service that comes with a lot of striking features, and GoDaddy, a well-known domain name registrar, and a solution for web hosting, and it might be confusing to make a choice.
One of these has got to be the better contender, and through a detailed study of all the features and services they offer, along with pricing plans, we shall come to a conclusion. Whether they are overpriced or worth their cost is one determining factor. A comparative study also tells us what we are missing out when choosing one out of the two and aims the decision-making process in the right direction.
Services Offered and Plans – SiteGround
SiteGround offers Cloud hosting, enterprise hosting, shared hosting, and dedicated servers. In cloud hosting, they host your site in the cloud, along with all the resources required. Enterprise hosting is where they offer you custom made infrastructure for your website. Shared hosting is provided under three different types; Web Hosting, WordPress Hosting, and WooCommerce Hosting.
There are three tiers of plans, which you can choose for each type of hosting as per your need. These are the StartUp, GrowBig, and GoGeek plans. StartUp plan is the entry-level plan that lets you have one domain and offers the least amount of storage out of the three. GrowBig and GoGeek plans are more accommodating, with unlimited domains and better storage space as the tier level increases.
Services Offered and Plans – GoDaddy
GoDaddy is more popular as a domain name registrar and less known for its web hosting. They offer services such as Web Hosting, WordPress Hosting, Virtual Private Server (VPS) Hosting, Reseller Hosting, Business Hosting, and dedicated hosting. They also have a website builder and store builder, in addition to domain name registration service.
For WordPress hosting, there are four different plans to choose from; Basic, Deluxe, Ultimate, and Pro 5+. All of these plans come with a free domain. In addition to these features, you will also get a free SSL certificate with the Ultimate and Pro 5+ plans.
Regular shared hosting comes with four plans to choose from; the Economy Plan, Deluxe Plan, Ultimate Plan, and the Maximum Plan. The Ultimate Plan is said to offer the best value for the services provided. You can have an unlimited number of domains with all the plans except the Economy plan.
The price of a product or service is a crucial factor that affects your choice. More importantly, whether the service is worth the price you pay has to be taken into consideration. Since we are comparing SiteGround and Godaddy here, we also need to consider how much they charge for extra services, apart from considering their basic plan charges.
In this aspect, GoDaddy charges you for their Web Security package and SSL certificates, all of which SiteGround offers for free as a part of their plans.
Considering three different plans, namely Entry Level Plans, Mid-Level Plans, and Upper-Level Plans, we shall look into the standard prices and discounted rates for all three of these.
The discounted rates are $3.95 per month for the entry-level plan, $5.95 per month for the mid-level plan, and $11.95 per month for the upper-level plan. The normal, non-discounted monthly rates are $ 11.95, $ 19.95, and $ 34.95 for entry-level, mid-level and upper-level plans respectively.
The discounted rates are $5.99 per month for the entry-level plan, $7.99 per month for the mid-level plan, and $18 to $20 per month for the upper-level plan. The monthly rates without any deduction are $ 11.95, $ 14.99, and $22 to $34 for the entry-level, mid-level, and upper-level plans, respectively.
From the discounted monthly costs of both these web hosting solutions, we can see that GoDaddy is pricier than SiteGround, even though GoDaddy does not offer some important features such as security certification, for which additional payment is required. Thus, GoDaddy falls short in this aspect, as it does not provide the money’s worth when compared to SiteGround and the services they offer.
Before choosing a web host for your website, it is essential to make a detailed study of the features they offer. This helps you understand whether they will meet your requirements, and gives you an idea of where each website host will fall short. One host’s features may not be available in the other, or a service provided for free by one host may come at a price with another host.
Since we have already seen the pricing plans of both SiteGround and GoDaddy, we shall now look into the features they offer, the areas they lack, and whether the features are worth the price you have to pay. Ultimately, your decision must depend on whether they provide the functionality you require and whether their plan is affordable. We need to choose a plan that offers features that make it worth the money we pay.
Storage is one of the factors to be considered when hosting your website, as it limits the content you can offer to your audience.
With SiteGround, you get 10GB SSD, 20GB SSD, and 30GB SSD on StartUp, GrowBig, and GoGeek plans, respectively.
GoDaddy offers 100GB HDD in the Economy plan, and unlimited space in all other plans.
Since it is difficult to exhaust the storage provided by SiteGround unless you use high-resolution videos and images, SiteGround is not a bad option. Although GoDaddy offers more storage space (in higher plans, unlimited), it is HDD and not SSD. This is a setback as SSD provides faster and better performance when compared to HDD.
Multiple websites hosting is an utmost need for almost all site owners today, as it is challenging to get through to your audience with a single website. Both GoDaddy and SiteGround let you host an unlimited number of websites and subdomains, except for beginner/ entry-level plans. In WordPress hosting, GoDaddy has a limit on the number of sites you can use.
3. Data Transfer
Data transfer and bandwidth affect your page’s traffic, which is a deciding factor for your income and success among the audience. An unrestricted bandwidth means there is no limit on the site traffic, helping you gain more audience and flourish.
SiteGround and GoDaddy have no constraints on the bandwidth, which lets you have as much traffic as you want into your website, which is excellent for you!
When hosting a website, it is essential to keep backups of your site ready in case something goes wrong. SiteGround does daily backups and stores them for 30 days in shared hosting and seven days of backup in cloud hosting. Apart from this, you can back up on demand for a fee in the StartUp plan.
GoDaddy faces setbacks in this area, as it does not provide automatic backup. To avail backups, you will have to purchase the backup service for $3 per month.
5. Email Accounts
SiteGround lets you have an unlimited number of email accounts, with a restriction of 2GB for the StartUp plan, 4GB for the GrowBig plan, and 6GB for the GoGeek plan. SiteGround offers three email clients, Horde, SquirrelMail, and Roundcube.
The email functioning of GoDaddy is not very clear, and it seems that they also offer an unlimited number of email accounts, with an added benefit of no storage/space restrictions. However, these features are available only in the standard cPanel hosting.
In WordPress hosting, you get a free Office 365 mailbox.
Most website owners operate using WordPress, and therefore it is vital as a web hosting solution to support WordPress hosting. Both SiteGround and GoDaddy support WordPress hosting but have their limitations.
The beginner plan in SiteGround allows only one website, whereas other programs let you have unlimited websites. You can also have 10,000 to 100,000 visits per month.
In GoDaddy, the beginner plan offers only one website, and if you need to host more than two sites, you’ll have to register for the Pro 5+ plan. However, in terms of monthly visits, GoDaddy tops SiteGround, allowing 25,000 to 800,000 visits per month.
A few other factors that influence the operation of your website are discussed below.
Security is one of the, if not the most crucial feature when hosting a website. An excellent security system in place means protection from hacking and other activities that may affect your site’s content and functioning. Therefore, it is of utmost importance that the web host you select will take care of your security needs, at an affordable cost.
SiteGround has an excellent security system, and what’s more, they provide the SSL certificate for free, along with access to SFTP and SSH. They prevent attackers and bots from entering your website with its complex IDS/IPS systems. SiteGround also offers extra protection with ModSecurity, while also keeping the servers up to date and fixing all the issues instantly, with the PHP 7 setting.
Setting all these apart, they offer an attractive and affordable option of scanning your website for malware and ransomware daily, with the SG Site Scanner tool. This service is for just $1 per month, a small price to pay for a valuable feature.
When compared to SiteGround, the security features of GoDaddy seem very sparse. The SSL certificate, SFTP, and SSH come at the cost of $160 per year if you have multiple domains, and this might not be an affordable choice to make. Another setback of GoDaddy is that it does not provide firewall protection without extra payment. In short, for any security feature from GoDaddy, you’ll have to purchase an additional package for Web Security that will cost you, on average, $192 per year.
Looking at SiteGround and GoDaddy’s security features, it can be observed that for even the most basic/preliminary security options, GoDaddy charges an additional price. This is a massive point against GoDaddy and a great advantage from SiteGround.
Website speed influences the traffic into your website. The higher the speed, the better will be the experience you can give your audience. It also makes your site more receptivity from search engines, making your website come up better.
It is a general notion/opinion that GoDaddy has better speed than other websites. But in comparison with SiteGround based on speed tests conducted, SiteGround performs far better than GoDaddy in terms of speed.
Downtimes affect your audience adversely, as your website needs to be up all the time to consider the visitors at all times. It can be caused due to many reasons, such as power failures or maintenance issues.
Both SiteGround and GoDaddy offer an uptime of 99%. With SiteGround, the uptime is above 99.99% almost steadily. GoDaddy provides an uptime of 99% to 99.9%, thereby giving SiteGround the upper hand.
Web hosting companies offer compensations for the drop in uptime, and this is being provided by both SiteGround and GoDaddy, but with different conditions. With SiteGround, you can get one month’s hosting for free if the uptime falls below the guaranteed level. There is also additional compensation depending on how worse the drop affected you.
Contrary to this, GoDaddy offers you only 5% of the monthly fee as compensation when the uptime drops below the guaranteed level. This compensation has many terms and conditions attached to it and therefore, might be challenging to obtain.
The technologies put to use by each company influence the way they work and their outputs. SiteGround and GoDaddy have a few differences in their technological features, the details about SiteGround being readily available, and further information about GoDaddy’s being harder to find from their website.
Let us look into the details of various factors that influence how technology-driven a product/service is.
Data centers determine the speed and stability of your website. The closer the data center, the better will be the performance you experience. Multiple data centers in different parts of the world ensure that a web host can cater to a broader range of people. This makes that particular hosting site more favorable among potential customers.
While GoDaddy has 9 data centers, SiteGround has just 5. The data centers of SiteGround are located in the USA, UK, Netherlands, and Singapore, whereas the data centers of GoDaddy are located in Arizona, Netherlands, California, Singapore, and Virginia.
SSDs vs. HDDs
Solid – State Drives (SSDS) offer faster performance than hard drives, thereby strongly affecting the hosting performance. GoDaddy offers HDD in usual hosting plans and SSD in its WordPress hosting, whereas SiteGround offers SSD in all of their shared hosting plans. Thus, GoDaddy falls behind in terms of performance as SSD provides a superior experience that GoDaddy does not support.
Faster Loading of Webpages
There are a few factors/features offered that help your website load faster. One of these is NGINX. This technology ensures that any static content in your site loads quicker, providing a better experience for your visitors. GoDaddy offers the NGINX only on dedicated plans, whereas SiteGround uses the NGINX technology on all their cloud plans and shared plans.
Other technologies that ensure faster loading are HTTP/2, PHP 7, and CDN, all of which are offered by both SiteGround and GoDaddy on their shared plans. In addition to this, SiteGround also makes use of Linux Containers (LXC), which is a technology that optimizes your uptime. This is another feature that GoDaddy does not seem to offer.
Customer support and service is one of the main aspects of any company. A sound customer service system ensures customer satisfaction, which is necessary for the company’s success. In short, how supportive your helpline influences the consistency of customers.
SiteGround has many features that make its customer helpline a great one. These include a ticketing system, support through phone calls, and a 24/7 live chat. They are also transparent about their customer support system and its working. Talking about the service agents, they are skilled professionals and specialists, who provide a friendly service. You can also see their profile while contacting them, which gives you a sense of normalcy and affability.
GoDaddy provides live chat and 24/7 phone call support. They have a knowledge base that you can refer to learn in detail about their features and services they offer. GoDaddy’s support system is more versatile, as it can be accessed and utilized by a more diverse audience. This is due to the extensive phone support offered in many different languages such as French, Greek, Spanish, and Russian, available 24/7.
Their live chat feature is not as useful as their phone support, as it is tough to get quick responses due to the queues for support. The support service staff are also not up to the mark when compared to the customer support team of SiteGround.
Thus, both GoDaddy and SiteGround have their secure areas and weak points.
If you’re looking to change hosts and move your site, it is always best to keep your options open. With SiteGround, you can have your website transferred for free if you have signed up for the GrowBig or GoGeek plans. If you are using the StartUp plan, you’ll have to pay a nominal fee of $30. SiteGround lets you transfer a single website, or multiple sites, with just a transfer request from your account. There is also no limit on the number of email accounts you can transfer.
Coming to GoDaddy, the site transfer fees are very high when compared to SIteGround. If you are moving you’re website, you are faced with three choices; either to do it manually (by yourself), pay a fee of approximately $100, or if you are on the WordPress Plan, you can use the site migration tool. There is not a lot of information available on the terms and conditions of site migration offered by GoDaddy, indicating a lack of transparency.
Conclusion and Overview
After an extensive comparison between SiteGround and GoDaddy, it is visible that SiteGround is the better option, with many more features, offered at a more affordable price. GoDaddy comes off as expensive, with even the basic features provided for free by other sites, being charged. This is an unnecessary cost when you have more affordable options available, and that is why SiteGround is preferred over GoDaddy.
SiteGround is the better option if you’re looking for better speed, better uptime, and an excellent customer support system. GoDaddy is beneficial when it comes to storage options, but apart from that, it fails to provide the money’s worth compared to web hosts like SiteGround. GoDaddy has many features and technologies reserved for customers using its higher or more expensive plans. In contrast, SiteGround does not compromise on its service provisions. This means SiteGround offers a necessary threshold of services for your website’s smooth and fast running even with the most basic, entry-level plan.
Therefore, SiteGround comes out to be far better than GoDaddy in terms of affordability and provision of primary and essential features such as security options. GoDaddy’s setback is its exorbitant prices, and charges for basic amenities that other web hosts provide for free. Based on all the factors, now out in the open, we can decide to choose either of these platforms.
SiteGround is the better option when it comes to great features and functionalities, whereas GoDaddy is the right choice if you require lots of storage space and can afford the features at their high rates.
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